Position title
Service Technician - Newcastle

Service Technician - Newcastle

About The Rudd Group

The Rudd Group is a family owned and run company that comprises of these three organisations:

- Bob Rudd gaming & amusement machine suppliers
- Innstay UK Ltd suppliers of EPoS, music systems & security solutions
- Clear Cool suppliers of glass washers, ice makers and associated products

We have depots in Newcastle Upon Tyne, Leeds, Keswick, Wigan, Nottingham and Birmingham. Due to our success we are nominated for all major breweries and pub companies.

This role is for The Rudd Group as a whole, you will be working with all three divisions of the group if you are the successful candidate.

About the role:

To support our growing business, we are looking for a Service Technician to join our team to cover the North West based from our Newcastle depot.

  • Hours:Hours will average 45 hours each week and will be subject to a rota system with occasional weekend and evening work. 




As Service Technician, your main responsibilities will be to:

  • install and service gaming equipment
  • be the first point of contact for customers
  • maintain a good working relationship with customers to ensure the company is well represented at all times
  • manual handling of machinery, complying with Health and Safety requirements at all times

About you:

Ideally you will already have experience as a Technician / Engineer of gaming machines as well as AV experience to service both coin operated gaming machines and PA systems, background and foreground music systems and analogue and digital TV systems

If you do not have gaming machine experience, then training can be provided, however it would be beneficial if you have previous experience in the licensed trade sector and/or experience in servicing electromechanical products.

In addition, you will have:

excellent interpersonal skills, with the confidence to work with both customers and members of the public

good technical skills

knowledge of the local area

a full driving licence and the confidence to drive to new locations daily, as well as drive a delivery van on occasion

flexibility with working hours

the ability to work unsupervised and to manage your time effectively

the ability to comply with Health and Safety requirements and undertake a significant amount of manual handling

Job Benefits

Our Service Technician role comes with a number of benefits, including:

Salary ranging from £21,000 - £24,000 depending on experience.

Fully expensed company car which is available for personal use

Mobile phone

Salary Sacrifice Childcare vouchers

Excellent opportunities for career progression


Application Process:

Please send your CV and covering letter, which should explain why you are the right candidate for the role.

We endeavour to respond to all applicants, however due to the volume of applications this is not always possible, therefore if you have not hear from us within one month of applying please assume you have been unsuccessful on this occasion.

Please note that due to the nature of the role, the successful applicant will be subject to Disclosure and Barring Service checks in accordance with rehabilitation of offenders act 1974.

Bob Rudd is an equal opportunities employer.

Employment Type
Gaming & Amusements
Job Location
Hawthorn House, Brunswick Industrial Estate, Newcastle upon Tyne, NE13 7BA
Working Hours
45 per week
Base Salary
Date posted
June 2, 2021
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Position: Service Technician - Newcastle

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