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An Interview with MD Nick Rudd

Read below to find out all about how our MD Nick Rudd plans to take the company forward.

 

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Seven Social Media Tips for your Venues

Social Media is a fairly scary area for most managers, so why not take a look at our basic steps and see how utilising social media can help your business.

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1. Be Nosy – Have a look at what other venues around you are doing on social media. Make sure you follow them and keep on top of their weekly events, it’s pointless both of you having quizzes on the same night! Also, see what seems to be popular on their Facebook page, has their picture of the Sunday Roast got 50 likes? Maybe you should start serving up roasts too?

 

2. Don’t Boast….Start a Conversation – Social Media is full of businesses boasting about their new products and offers, customers turn off when they see this. Instead engage with your followers and start conversations with them, this builds customer loyalty and loyalty builds sales.

 

3. Photo Opportunity – Tweets and posts with pictures get 2x the amount of engagement as those which are just plain text. Your venue, food, drinks and customers are all great, get snap happy with all of them!

 

4. Be Quick Off the Mark – If a customer engages with you on social media then jump on it and respond as quickly as you can. This shows you are approachable and that you care about your customers query.

 

5. Social Media = Special Offers – Advertise special offers purely for your social media followers. This increases online engagement and builds a loyal customer base. This will boost your number of followers and therefore create a larger audience to advertise to….for free!

 

6. Find Friends – Build up alliances with small businesses in your area that do not compete with yours. Promote them on your site and they will do the same for you…..congrats your promotional message is now going to a whole new target audience.

 

7. Stay Local – Your venue is the hub of the community, this can be transferred to your online profiles too. Why not offer to advertise local events and create a buzz about your social profiles?

 

Remember….Social media is not for direct selling, it is used to promote events and offers but more importantly to gain customer loyalty.

Be Part of Bob Rudd

We are currently recruiting for a Van Driver who would work out of our Warrington Depot.

If you feel you have the right skills please email your CV and Cover Letter to kevin@bobrudd.co.uk

Our Very Own Pool Pro

Have a look at the article below to see how our Leeds technician Carl got on at the World Eightball Masters!

Carl thoroughly enjoyed it and hopes to reenter next year!

 

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Helpful MGD Hints

Have a look at the documents below, these will come in handy when it comes to working out your Machines Gaming Duty. Don’t get caught out, brush up on these simple tips.

TEN TIPS TO HELP WHEN COMPLETING YOUR MACHINE GAMES DUTY

TOP TEN TIPS ON HOW TO AVOID A MACHINE GAMES DUTY PENALTY

 

Jumping Jackpot

Our friends at the FLVA (Federation of Licensed Victuallers Association) asked us to contribute to their Winter Newsletter with a piece on the upcoming Triennial. Below you can find a link to the full article.

FLVA Winter Newsletter

FLVA Winter Newsletter

Help Us Go Sober For October

Two of our most determined staff members Carol Boyle and Phil Aspinall have taken on the mammoth challenge of going sober for October….. that’s 31 days but more importantly 4 weekends!

This is a particularly tough task when working in the Licensed Trade! As a BDM poor Phil will find himself faced with temptation daily as he conducts his site visits.

Carol and Phil are participating in Sober for October in aid of MacMillan Cancer Support, all donations will be gratefully received. If you would like to make a donation  to motivate them and help ensure they don’t fall off the bandwagon please follow the link below:

http://www.gosober.org.uk/team/bobrudd

Thanks for your support!go-sober-for-oct

 

Read about our work with Wear Inns and Screach TV

Click the link below to read the recent article in Coinslot that outlines the work we’ve been doing to launch Screach TV across the Wear Inns estate!

Click Here

Solway Success

We are pleased to announce our recent acquisition of Solway Leisure Ltd. The acquisition ran without a hitch and we are really excited about the expansion in our Keswick area.

Read the official press here:

Coin-Op Community

or you may have noticed us in Coinslot last week:

A Ruddy Good Year!

Working for Bob Rudd
Has been really interestingly good
Learning new things every day
Hopefully reflecting in my pay

First we have the morning meeting
Where we discuss the calls with lots of bleating
Colin elaborates a little too much
And is often told to hush hush hush

The engineers in general are happy to help
And if I get stuck on an install all I do is yelp
Knocking on doors from dawn till dusk
Touting for business is a definite must

Now back in the office, are two girls on my team
Dealing with clients and breweries so keen
Heidi and Helena their names unforgettable
Helping with problems, both very professional

I have a mentor his name is John
The best salesman in the business, second to none
His stories are belters, he’s nobodys fool
Selling awp machines, juke boxes and pool

Our MD Nick is a workaholic, firm but fair
and I have heard him swear !!!!!
Pushing the business forward making us top
Coz if we don’t, we will get the CHOP !!!!

We have a ‘lotto’ new products
So go out and ‘Screach’
Bonus bob and Innstay
Are all in our reach

Let’s all raise our hopes
And stay positive on issues
Coz I for one
Ain’t gonna be crying into tissues!!!!!!

by

Business Development Manager

Sharon Hope

Human Fruit Machine!

Have a gander at Leeds depot staff Fran, Jo and Caroline strutting their stuff in the Human Fruit Machine at the Open Day. The machine raised money for Rays of Sunshine charity and only needed attending to with one service call! Faulty reel apparently!

Open Day Champions!

We’re pleased to say that Leeds Depot Open day was a great success! A full review is to follow but for now we’d like to share the winners of the various activities that took place on the day!

We’ll start with the most skillful event, congratulations to Russ Hayler from Anglo Pubs who won the Business Card Draw!

Tony Ioannou from Halifax Snooker was greeted with casino chips on arrival and successfully beat everyone else to secure the top spot on the Roulette table.

Peter Kilpatrick from Punch Taverns showed his Great North Run training hadn’t all gone to his legs as he wiped the floor with the competition on the Boxer machine. Gail Lewis of Greene King also put up a good fight for the ladies and went away with their high score.

The addictive quiz machine tournament was conquered by Andy Murden from Electrocoin.

We challenged guests to beat our depot pro, Carl Forrest at a game of pool, none succeeded but both Peter and Gail managed to continue their winning streak and did very well against Carl. The only person to actually beat Carl on the day was MD, Nick Rudd…..looking for a pay rise were you Carl?!

Thanks to everyone who came, we’re pleased with the overall success of the day!

And the winner is…….

The first week of the Lotto-Xtra draw was a great success and you can see how pleased our winner is!

The draw ran without a hitch and everyone is already lining up to buy tickets for this week’s draw. The inter-pub lottery is the first of its kind, we’re not out of the woods yet, but the first week’s popularity looks promising!

2012 the Year of Accumulating Acquisitions

First Masterplay and now Kingsley Sime, 2012 truely has been a year of expansion for Bob Rudd.

The story broke in today’s Coinslot that we acquired the assets of quiz machine operator Kingsley Sime last week. The operation will mainly be run from our Leeds, Warrington and Newark depots however staff from across the company are pulling together to ensure the transition is as smooth as possible.

Click Here to read the Coinslot Article

Lotto Let Loose!

This weekend saw the launch of our Lotto-Extra Inter-pub lottery terminals!

The machines are the first of their kind and offer a digital inter-pub weekly lottery draw.  Tickets are only £1 and 20p from each ticket sold goes to our chosen charity, Rays of Sunshine.

Here’s a photo of the team with the first batch of machines, needless to say we’re pretty proud of ourselves!

MGD Masterclass

The introduction of Machine Gaming Duty has been all over the press recently, it’s not going to go down well with everyone but the decision is final, so here at Bob Rudd we’re doing our best to prepare for it!

Our MGD specialist John Nolan has prepared some information sheets to help you get your head around the subject. You can view them below or click on the link and download a copy from the ‘support’ section of our website.

MGD Newsletter

 

MGD Key Facts

 

 

Download Here:

http://www.bobrudd.co.uk/support-materials

 

The difference is Black and White

You may have heard that we are hosting an Open Day in Leeds depot very soon.

Ideas have been firing around the office for weeks now to determine a theme, beach, Christmas, bonfire to name but a few! BDM Phil even mentioned dressing up in banana outfits, although we all decided that that would scare off more business than it gained!

It was in our last committee meeting however that technician Roger came up with the goods and we settled on the theme:

 

Black and White

 

Here at Bob Rudd we believe the difference between us and our competitors is just that, Black and White.

Look out for your invitation arriving soon so you can come and see for yourselves!

 

Bob’s Bulletin reaches the Back Page!

A surprise landed on our desks last week in the form of Coinslot magazine and a lovely back page article outlining recent news and developments at Bob Rudd!

Bi-monthly we send out an external newsletter entitled ‘Bob’s Bulletin’ to contacts, customers and suppliers to let them know what’s happening in our world.

It was nice to see that our friends at Coinslot picked up interesting info from the newsletter and printed an article to support it.

Read the full article here

Read the Newsletter here

If you would like to be part of the Bob’s Bulletin mailing list please send your contact details to Helena – hwade@bobrudd.co.uk, alternatively, leave them in a comment below!

 

An Interview With Nick Rudd

Everyone’s head is buried in the North East Journal today as Nick takes centre stage!

Each week a North East business person is interviewed for the paper and this week Nick was chosen to share his story.

Click  below to read about how Nick got to where he is and his plans for the future. Browse the questionnaire to find out his greatest fear? and biggest extravagance?

Read Article

 

 

More Great Press

Want to read more about our recent acquisition and plans for the future? Click the links below!

Coin-Op Community

 

 

 

 

North East Business Journal

 

 

 

 

 

 

 

Thanks to the North East Business Journal and Coin-Op Community for covering the story.