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Job Vacancy: Customer Support Executive For Innstay

Customer Support Executive

Our sister company Innstay provide innovative pub solutions to the licensed trade. Our products include pub entertainment systems, background music, social media management, managed WIFI and Epos systems.

Due to an increased number of contracts we are looking for an enthusiastic, out going person to join our Innstay support team.

The role involves taking incoming and conducting outgoing calls to customers, helping them make the most out of their products. In the main you will be answering calls related to creating digital signage and social media management. The role has a small technical aspect, as you will be the first line of support for customers.

Innstay is a small team so you may be required to do some jobs on an adhoc basis, this is a great opportunity to broaden your skills and full training will be given.

A background in social media or design is desirable but not essential, although the candidate must have some design skills and have a good understanding of both Facebook and Twitter.

This role is ideal for an outgoing individual who enjoys helping customers directly.

You would be working out of our office situated within the head office of our sister company Bob Rudd. This is in Brunswick Industrial Estate, Newcastle Upon Tyne.

Salary: Based on experience

Job Type: Full-time

Job Location: Newcastle upon Tyne

Required experience: Social Media & Customer Service: 1 year

Please send your CV & cover letter to helena@innstay.co.uk

Job Vacancy: Service Technician Wigan Depot

Bob Rudd Ltd is one of the largest independent suppliers of Gaming and Amusement equipment in the North and has been expanding continuously since 1989. Originally based in Newcastle upon Tyne but now with a further four depots based in: Keswick, Leeds, Wigan and Nottingham. We use our unique service product along with our continuous innovation to provide quality gaming and amusement equipment to your customers and ultimately maximising cash in box. Due to our success we are nominated for the majority of all major breweries and pub companies.

With all of this in mind we have an exciting opportunity for an Service Technician working out of our Wigan Depot.

– The candidate will work as part of a team in a shift system installing and servicing gaming equipment and additional specialized equipment, often being the first point of contact for customers.

– The candidate should be smart, well organised, pay close attention to detail, possess good customer service skills and be able to work both individually and as part of a group.

– Training will be provided in any areas needed. Salary will be dependent on experience, uniform and a company car will be provided.

Job Type: Full-time

Job Location: Wigan

If you are interested in this role please email your CV and Covering Letter to charlotte@bobrudd.co.uk

Job Vacancy: Install Technician Wigan Depot

Starting in 1989 Bob Rudd Ltd is now one of the largest independent suppliers of gaming and amusement machines, pool tables, jukeboxes and quiz machines in the north and has been expanding continuously since. A family run business originally based in Newcastle upon Tyne but now with a further four depots based in Keswick, Leeds, Wigan and Nottingham. We use our unique service & products along with our continuous innovation to provide quality gaming and amusement equipment to all customers, ultimately maximising cash in box. Due to our success we are nominated for the majority of all major breweries and pub companies.

With all of this in mind we have an exciting opportunity for an Install Technician to join our expanding team in our Wigan Depot.

Candidate will drive a Mercedes Sprinter van daily, working alongside our service team completing installs and removals of our gaming & amusement equipment to & from sites.

The role is Monday – Friday, 9am-5pm. Holiday cover for the shift system may be required.

The candidate should be smart, well organised, pay close attention to detail, possess good customer service skills and be able to work both individually and as part of a team.

Salary will depend on experience and training will be provided in any areas needed.

To apply for this role please send your CV and Cover Letter to charlotte@bobrudd.co.uk

Warrington Has Moved

As you may know we recently moved our Warrington depot to a bigger location in Wigan. Please see below the reasons why we made the move:

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As we have now increased office space we would like to invite our customers to use our Wigan depot as a meeting space. Please just give Bernie a call on 07808 627152 to arrange.

 

Job Vacancy: Service Technician Newcastle

Due to recent expansion, we have an exciting opportunity for a Service Technician to join our team at Head Office in Newcastle.

The candidate will work as part of a team in a shift system installing and servicing gaming equipment and often being the first point of contact for customers.

The candidate should be smart, well organised, pay close attention to detail, possess good customer service skills and be able to work both individually and as part of a group.

Training will be provided in any areas needed. Salary will be dependent on experience and uniform and company car will be provided.

To apply, please send in your cover letter and CV to charlotte@bobrudd.co.uk.

We’re ready for the Bank of England changes

We’re pleased to announce we are on track with our adjustments for the new polymer note and £1 coin to be released by the Bank of England. Read all about it here!

Polymer Note Press Release 040716

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